To determine whether the emails in the two mailboxes are totally mixed, please logon the OWA for the two mailboxes. It seems the problem one year ago doesn't persist and only one new user is experiencing the new problem, am I correct? I have also tried configuring the 2nd account using "automatic" instead of configuring manually. The authentication seems to be acceptedįine and without error.
One last thing.when I add the 2nd Exchange mailbox, I authenticate with the username on server A with domain\username and their password. I hope I haven't made this too confusing. I cannot figure out why I cannot have two Exchange accounts, one from each server (A and B) in Outlook 2013/2010 at the same time. Mailbox B had a delegate account (Full access permissions) to another account on server B, but I have tried removing that also, but no change. I've tried configuring the accounts without cached mode, but that doesn't work either. If I delete the 2nd Exchange account (A), Outlook works again for the single mailbox on server B. To be using the same OST file, even though under data files, there are two OST files, one for each mailbox account. If I go into mail account settings, I get the "Outlook is using temporary mailbox" dialog, meaning something has moved. Connected to Microsoft Exchange".Īlso, existing email from mailbox A starts showing up in mailbox B. BUT, the mailbox A has nothing in it, and the status shows "This folder has not yet updated. I add a 2nd Exchange account for mailbox A to their Outlook Profile,Īnd when I launch Outlook, it shows both. I setup Outlook 2013 with mailbox B and it's fine. Now, a year later, we have a new user with Outlook 2013 with a mailbox on server A and server B, who works in location B. So I changed the users' username on server B and it seemed to work with Outlook 2010.
About a year ago, I determined that if the user has the same username and password for their mailbox on server A and server B, this wouldĬause the problem. I have to close Outlook quickly before things get out of hand. When this happens, emailĪctually transfers from one mailbox to the other. The top level will show it is a mailbox on server B, but it contains email from server A. Sometimes, when I start Outlook after adding the 2nd Exchange account, Outlook will show only one mailbox, but it is incorrect. The users mailbox on server A, things get weird. Some of the users at location B also have mailboxes on server A. The issue is ing Outlook 2010 or 2013 on clients at location B, I can configure Outlook for the users mailbox on server B just fine. Each server handles completely different domains. I have a client with two SBS servers for two different organizations in two different locations. This is a complicated issue so I will try to describe it the best I can.